Effective Date: 2025
NCS SDN BHD (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Malaysian data protection laws.
1. Information We Collect
When you contact us through our website, Facebook, Instagram, WhatsApp, or other communication channels, we may collect your name, contact number, email address, vehicle preferences, enquiries, and other information you voluntarily provide.
2. How We Use Your Information
We use your information to:
Respond to vehicle sales, servicing, and other enquiries.
Arrange test drives, appointments, and customer follow-ups.
Provide quotations, promotional information, and customer support.
Manage customer communications through WhatsApp Business Platform and authorised automated systems.
Improve our services and customer experience.
3. WhatsApp Business API and Third-Party Services
We may use Meta’s WhatsApp Business Platform, authorised service providers, and automated messaging tools to communicate with customers and manage enquiries.
Relevant information may be processed by these providers to deliver our services, subject to applicable privacy and data protection requirements.
4. Information Sharing
Customer information may be accessed by authorised NCS SDN BHD employees, sales consultants, and service providers for legitimate business purposes.
5. Data Retention and Security
We take reasonable steps to safeguard personal information and retain it only for as long as necessary for business, operational, and legal purposes.
6. Your Privacy Rights and Data Deletion
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will review and process requests in accordance with applicable laws and retention obligations.
You may also request to stop receiving promotional communications.
7. Contact Us
NCS SDN BHD
Hyundai Setapak KL, Kuala Lumpur, Malaysia
Email:applegreen1880@gmail.com
Website: www.hyundaikl.com.my
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be published on this page.